Digital health expanded during COVID-19, but many services exclude people seeking support for alcohol and drug use. This research uses inclusive design, interviews, and workshops with people with lived experience to identify barriers, reduce stigma, improve usability, and guide industry toward creating accessible, equitable digital care for all.

This PhD developed a remote postoperative wound-monitoring pathway to replace dangerous, costly hospital journeys for patients in low-resource settings. Using a culturally adaptable questionnaire and phone/video follow-up, the method proved feasible, reliable, accurate, economical, and scalable. It could save the NHS £500 million annually while improving global surgical safety.